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Wi-Fi disconnected when a VPN connection is made [Fix]

Ivan Jenic
by Ivan Jenic

Troubleshooting Expert

Last update:

  • A VPN can be configured individually on a single device, or installed on a router.
  • However, sometimes even VPNs can trigger various connectivity issues.
  • For instance, you may notice that your WiFi can drop after connecting to a VPN.
  • Check out our guide and learn how to make WiFi and VPN work together again.


How often have you been faced with this rather strange scenario, that of the wireless internet‘s getting disconnected each time a virtual private network connection is established? It is a weird scenario, to say the least, not to mention downright annoying as well.

However, it can be just as easy to remedy the situation. Just follow the steps mentioned below.

How do I enable Internet when connected to VPN?

1. Re-install VPN software

Almost all VPN connections come with their own custom software. Those are available to download from the company website. Just download it to your device and follow on-screen instructions during the installation process.

The other option for you will be to use the VPN client that comes integrated with Windows 10. Here is how you proceed:

  • Launch Settings (Click on Start > Settings or simply type Settings in the Cortana search box.)
  • Select Network & Internet > VPN.
  • In the VPN page, click on Add a VPN connection shown at the top.
  • Fill out the details on the page that appears. However, select Windows (built-in) for the VPN provider drop-down menu. This assigns VPN Type as Automatic and Type of sign-in info to User name and password.
  • Fill out Connection name and Server name and address details. This will be availed from the VPN provider.
  • Scroll down the screen to enter your User name and Password in the slots provided.
  • Click on Save and close Setting.

Click on the Wi-Fi symbol in the taskbar system tray. The VPN connection you just created should show here. You are now ready to go.

As an easier alternative, you can change your VPN with a better one that won’t have any of these issues.

Speaking of VPNs, if you’re planning on subscribing to one, might as well get the best one that money can buy. This VPN is called PIA or Private Internet Access, and it manages to masterfully blend simplicity, efficiency, and cost-effectiveness into a single software bundle.

The encryption will allow you to browse any content available on the Internet without even the ISP knowing what you are doing. Furthermore, your browsing speed will not be hindered like with your typical VPNs, because of the huge number of servers available worldwide.

Here are the key features of PIA:

  • 10 simultaneously devices can be connected with a single subscription
  • WireGuard support
  • unrestricted P2P connections
  • strong encryption and no-logs policy to keep your safe
Private Internet Access

Private Internet Access

Enjoy a VPN service that doesn’t interfere with your Internet connectivity, now at a discount price!

2. Re-configure VPN connection

Oftentimes, letting VPN connection to use the remote network’s default gateway leads to this issue. This is so because the above setting can cancel the default gateway setting as has been specified in your TCP/IP setting. Here are the steps:

  • Click on Start > Settings.
  • Click on Network and Internet
  • You are led to the Network status Here, click on Change adapter options.
  • You get to see the Network Connections window that lists out all LAN, Wi-Fi or VPN connection you have.
  • Right-click on VPN connection and select Properties.
  • In the Properties window, select Networking tab > Internet Protocol Version 4 followed by Properties
  • Select Advanced. Here the Use default gateway on remote network should be unchecked.
  • Close all intervening windows.

If you’re having trouble opening the Setting app, take a look at this article to solve the issue.

Check to see if the issue has been resolved. Another way to enable or disable the default gateway for the VPN is via PowerShell commands. Here are the steps:

  • Type Powershell in the Cortana search box in the task bar.
  • Select Windows Powershell desktop app from the search results.
  • Alternatively, you can also right-click on the Start button and select Windows Powershell (admin) from the list of options provided.

In the Powershell command prompt, type the following commands:

  1. Get-VpnConnection
  2. Set-VpnConnection -Name “myVPN” -SplitTunneling $True.

Close the Powershell window and check if the issue has been resolved.

3. Delete VPN connection followed by adding it again

There might be the issue of VPN software getting corrupted. To rule out such possibilities, it would be best to delete the VPN network connection followed by reinstalling the same again. Here are the steps:

  • Launch Device Manager. For this type Device Manager in the taskbar search box followed by selecting the option from the search results given.
  • In the Device Manager window, expand Network Adapters.
  • Locate the VPN adapter you want to delete and right-click on the same.
  • From the shortcut menu that appears, select Uninstall device.
  • This will begin the uninstallation process though there will be a confirmatory box before that. You will be asked if you consent to Delete the driver software for this device. Make sure it is selected.
  • Click on Uninstall to let the process begin.

Once it is done, you will need to re-install the VPN software again.

4. Update Windows

Check to see if you have the latest Windows version. This will ensure you will have all the latest patch software installed, which should take care of the VPN issue as well. Here are the steps if you aren’t already aware of it.

Click Start > Settings > Update and Security.

Click on Check for updates to see if you have any updates pending. Let the system install any update that might be available and then your problem should have been resolved.

So there you have it, all that you need to do when faced with the rather strange scenario of losing Wi-Fi connection when connecting to a VPN.

As always, if you have any more questions, leave them in the comments section below.

Frequently Asked Questions

This post was written by Ivan Jenic and was first posted to WindowsReport

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