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UNEXPECTED STORE EXCEPTION error [Fixed by experts]


If you’re using any other antivirus software and getting this error, it won’t hurt to uninstall your antivirus software and install it again to fix this problem.

Blue Screen of Death is one of the most annoying errors that you can get on any version of Windows, and like we said, in most cases, it’s caused by a hardware issue, drivers or sometimes by software.

And if software-related solutions don’t get the job done, you’ll probably have to change some part of your computer hardware.


4. Check your hard drive

Unexpected Store Exception SSD HDD

According to users, UNEXPECTED STORE EXCEPTION error can appear due to a problem with your hardware, most commonly hard drive.

Many users reported that the cause for this problem was their SSD, and after replacing it, the problem was resolved. We advise you to test it on a different computer and check if the issue reappears.

In addition to SSDs, this problem can also appear with hard drives. Several users reported that simply disconnecting and reconnecting their hard drive fixed the problem, so be sure to try that.

If needed, you can also try connecting your hard drive to the motherboard using a different SATA cable.


5. Check your BIOS configuration

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As previously mentioned, UNEXPECTED STORE EXCEPTION error can appear due to problems with your hard drive.

If your hard drive is working properly, it’s possible that its configuration in BIOS is causing this issue. To fix this problem you need to access BIOS and change a couple of settings.

To see how to do that, it’s recommended to check your motherboard manual for detailed instructions. Once you enter BIOS, make sure that SATA configuration is set from IDE or RAID to AHCI.

In addition, set the hard drive that has Windows on it as a boot device. Since every BIOS is different, we strongly advise you to check your motherboard manual for extra instructions.


6. Disable Fast Startup and Sleep features

  1. Press Windows Key + S and type control panel. Choose Control Panel from the list.
    Unexpected Store Exception while gaming control panel
  2. When Control Panel opens, select Power Options.
    Blue screen error Unexpected Store Exception power options
  3. Go to Choose what the power button does.
    Choose what the power button does
  4. Click on Change settings that are currently unavailable.
    change settings that are currently unavailable power options
  5. Uncheck Turn on fast startup (recommended) and click on Save changes.Unexpected Store Exception Asus disable fast startup
  6. To disable the Sleep feature, from Power Options locate your current power plan. Click on Change plan settings.Unexpected Store Exception HP change power plan settings
  7. Set Put the computer to sleep to Never and click on Save changes.
    Unexpected Store Exception hard drive disable sleep mode
  8. Optional: You can click on Change advanced power settings and expand the Sleep section. Make sure that everything is disabled. Click Apply and OK to save changes.
    Unexpected Store Exception while gaming disable sleep mode in advanced settings

Windows 10 has a Fast Startup feature that will put your PC in a similar mode to hibernation in order to boot faster.  This is a useful feature, but many users reported that it can cause BSoD errors .


7. Uninstall the problematic driver

  1. Press Windows Key + X to open the menu. Select Device Manager from the list.
    Blue screen error Unexpected Store Exception open device manager
  2. When Device Manager opens, locate the problematic driver, right-click it and choose Uninstall device from the menu.
    Unexpected Store Exception No bootable device uninstall device
  3. A confirmation dialog will now appear. Click on Uninstall to remove the driver.
    Unexpected Store Exception critical process died uninstall device confirm
  4. Optional: Now you can click on Scan for hardware changes icon or restart your PC and Windows will install the default driver.

Sometimes UNEXPECTED STORE EXCEPTION error can appear due to problematic drivers, and in order to fix the problem, you need to find and remove the problematic driver.

Dell laptop owners found out that Realtek USB 2.0 Card Reader driver was causing this problem to appear. To fix the issue, you need to find the driver and uninstall it by doing the following:

Several users reported that Windows will automatically update the problematic driver causing the issue to reappear. However, you can easily prevent Windows 10 from updating specific devices.

Keep in mind that almost any driver can cause this problem to occur, so you’ll need to do a bit of research before you find the problematic driver.


8. Remove your temporary files

use ccleaner to fix edge blue screen

UNEXPECTED STORE EXCEPTION error can appear due to corrupted temporary files.  Users reported that they are unable to recover their PC from Sleep Mode or Hibernation due to this error.

You can easily delete temporary files by using the Disk Cleanup tool. If this method doesn’t work, you might want to try using CCleaner instead. After removing temporary files, check if the problem is resolved.


9. Disable File History

  1. Open the Settings app. You can do that quickly by pressing Windows Key + I shortcut.
  2. Now navigate to Update & security section.
    Unexpected Store Exception Toshiba windows 10 settings update & security
  3. Now go to Backup section in the left pane and turn off Automatically back up my files option. If this option isn’t available, it means that File History isn’t running on your PC.
    Unexpected Store Exception SSD backup windows 10

After disabling File History, the problem should be completely resolved. File History is a useful feature that allows you to recover your files if they become damaged.

This feature is disabled by default, but if you’re using it, users are recommending disabling it in order to fix UNEXPECTED STORE EXCEPTION error.


10. Use the High-Performance power plan

  1. Repeat Steps 2 and 3 from Solution 4.
  2. When the Power Options window opens, select High performance.
    choose High Performance power plan

According to users, you might be able to fix UNEXPECTED STORE EXCEPTION simply by switching to the High-Performance power plan.

Keep in mind that this mode might drain your laptop battery faster, but you should experience maximum performance.


11. Upgrade/downgrade BIOS

In some cases, your BIOS might be the cause for this error. To fix the problem, users are suggesting to upgrade your BIOS.

BIOS upgrade is an advanced procedure, and if you don’t perform it properly you can cause permanent damage to your PC, so upgrade your BIOS at your own risk.

Few users claim that this issue started appearing after a BIOS upgrade. In some rare cases, you might be able to fix this problem simply by downgrading BIOS to the older version.


I hope these solutions helped you with UNEXPECTED STORE EXCEPTION problem. If you have any comments or suggestions, please write them down in the comments section, below.

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This post was written by Ivan Jenic and was first posted to WindowsReport

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