6. Check if Xbox services are starting with your PC
- Press Windows Key + R and enter msconfig.
- Press Enter or click OK.
- Go to Services tab and make sure that all Xbox services are checked. After checking all Xbox services, save changes.
- Now you just need to restart your PC and check if the issue still persists.
Few users reported that they were unable to sign in to Xbox account because Xbox services weren’t starting with their PC.
7. Restart your PC
Sometimes the simplest solutions are the best, and if you’re unable to sign in to the Xbox account, you might be able to temporarily fix this problem by restarting your PC.
According to users, this is just a temporary solution, but if you need to quickly fix the problem, you might want to try it out.
Many users reported that PC restart fixed the problem for them, so be sure to try it.
8. Disable the LG Screen Split App
Users that have ultrawide monitors might not be able to sign in to the Xbox account due to third-party applications. According to users, applications such as LG Screen Split App can cause this problem to appear on your PC.
To fix the issue, you just have to disable this application and the problem should be resolved. Keep in mind that other applications that are related to your display can also cause this problem to appear.
Another application that is related to this problem is Wacom, and in order to fix the problem, you’ll have to remove it.
There are several ways to uninstall an application, but if you want to completely remove it, we advise you to use an uninstaller application.
9. Disconnect the second monitor
According to users, sometimes dual monitors can cause this issue to appear. If you are unable to sign in to Xbox account on your PC, you need to disconnect your second monitor before you start the Xbox app.
After doing that, start the application again and then connect your second monitor. This is just a workaround, but it works according to users, so if you’re using a dual monitor setup, be sure to try this solution.
10. Start the application from the administrator account
- Open the Settings app.
- Navigate to Accounts section.
- Go to Family & other people section and then click on Add someone else to this PC.
- Click I don’t have this person’s sign-in information.
- Now click Add a user without a Microsoft account.
- Enter the desired user name and click Next.
After creating a new account, switch to it and check if the issue appears on the new account.
If you are unable to sign in to an Xbox account on your Windows PC, you might be able to fix the problem by starting the application from an administrator account.
According to users, the application needs an administrator account in order to initialize properly.
To do that, you just need to log in to the administrator account on your PC and start the Xbox app from there. After doing that, just go back to your user account and try to start the Xbox app again.
If you don’t have another account on your PC, you can create it by following the above steps. According to users, this simple solution worked for them, so you might want to try it out.
That’s about it, we hope at least one of these solutions helped you with your Xbox login issue in Windows 10.
If you have any questions or comments, just let us know in the comments below, and we’ll be sure to take a look.
This post was written by Ivan Jenic and was first posted to WindowsReport