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How do I fix: Oops! There was a problem displaying this page?
1. Open Google Play E-books with other compatible browsers
Try opening Google Play e-books with alternative browsers. You will need to open the GP e-books within compatible browsers, such as Safari, Edge, Opera, and Firefox. This resolution isn’t exactly a fix for Chrome, but other browsers might still open the GP e-books.
It is always recommended to have installed more than one browser for situations like this. Even if browsers should do the same thing, they come with different built-in features. Some websites can be opened only with a particular browser.
2. Clear Chrome’s browser data
- Press the Customize Google Chrome button at the top right of the browser‘s window.
- Click More tools > Clear browsing data to open the window shown directly below.
- Select the Cookies and other site data and Cached images options.
- Then press the Clear Data button.
Note: Clearing the browser’s data is one of the best ways to fix website pages that aren’t loading, and the resolution might also fix GP e-books. You can clear Chrome’s browser data following the steps above.
- Press the Customize Google Chrome button and select Settings.
- Click Advanced at the bottom of the Settings tab to expand the options.
- Press the Content Settings button to open the content categories shown below.
- Click Cookies to open cookie settings.
- Press the ADD button for Allow, enter books.googleusercontent.com in the text box, and click ADD.
- Press the Allow ADD button again to enter books.google.com in the Add a site text box. Then press the ADD button.
- Click See all cookies and site data to open a list of cookies.
- Enter books in the Search cookies text box.
- Press the Remove All Shown button.
- Then press the Clear All button to confirm.
Note: Some Chrome users have fixed the Google Play e-books error by adding cookie exceptions for Google books.
4. Reset the browser
- Click Customize Google Chrome to open the browser‘s main menu.
- Select Settings to open the Settings tab.
- Scroll down and click Advanced to expand the Settings tab.
- Then scroll to the Restore settings to their original defaults option shown below.
- Press the Restore settings to their original defaults button to open a Reset settings window as below.
- Press the Reset Settings button to restore the browser.
Note: Some Chrome users have confirmed that resetting the browser can fix the GP e-book error. Resetting the browser will disable its extensions, clear browser data, and restore Chrome to its default settings.
5. Turn off Ad-Blocker extensions
- Press the Customize Google Chrome button.
- Select More tools > Extensions to open the tab shown directly below.
- Then you can toggle ad-blocker extensions off by clicking their disable buttons.
- Alternatively, you can click Remove to remove an ad-blocker extension.
Note: The Google Play e-book error can also be due to ad-blockers that block site analytics. So, switching ad-blockers off can also fix the issue. Resetting Chrome will disable ad-blockers, but you can switch extensions off via the Extensions tab following the above steps.
Those resolutions will probably fix Chrome so that you can load Google Play e-books in the browser again. If you have further fixes for the GP e-book error, feel free to share them below.
This post was written by Matthew Adams and was first posted to WindowsReport
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