Lagos, Nigeria

Refunding Cyberpunk 2077 may not be as easy as it sounds

I had to file a support claim online and sit on hold for over an hour to speak with someone, however they were quick to issue the refund and then delete the game off my library.

They added that Sony was issuing a business complaint to CD Projekt Red about the issues, and that they weren’t the first ones to call for refunds.

On the other hand, there are those that have been refused a refund, and they even posted the conversations they had with Sony representatives.

Physicals copies of the game will be treated differently

However, this confusing situation is only for the digitally-purchased copies, since the refund policy for the boxed copies is controlled by the store that you’ve purchased it from.

That being the case, those of you that have boxed copies will need to visit your store‘s website and check out whether you’re eligible for a refund or not.

All in all, no one has a clear answer as to how the refunds for this game should be treated at a global scale, not CD Projekt Red, nor Microsoft, or even Sony.

Fortunately, you don’t have to feel sorry for CD Projekt Red, since they made more than enough revenue to compensate for the incoming refunds.

Have you tried refunding Cyberpunk 2077? If so, let us know how your refund request was treated by leaving us a message in the comments section below.

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This post was written by Teodor Nechita and was first posted to WindowsReport

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