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Microsoft Teams: External Access vs Guest Access – Technipages


If you need to collaborate with people from outside your organization via Microsoft Teams, you can use guest access or external access. If you’re not familiar with these options, keep on reading this guide to learn the main differences between them.

Differences Between External and Guest Users in MS Teams

We listed the main differences between external and guest users in the table below.

External Access Guest Access
Gives access permissions to an entire domain  Gives permissions to individual users
Implement it between two organizations Use it to collaborate with individual users
External users are not part of the team Guest users are part of the team
External users can only chat with your team (it’s like Skype for Business) Guests have access to a wider range of options and can access many team resources
Users cannot share files Users can share files in team chats
External users cannot add other users to the chat Guest users can add other people to the team chat
Meet Now is not available Meet Now is available, and users can quickly launch new meetings
Users cannot set Out of  Office messages When they’re out of the office, users can set OOO alerts to let others know they’re not available
Team owners cannot block individual users Team owners can block individual users
@ mentions are not supported @mentions are available
Screen sharing mode is not available Screen sharing is supported during video meetings
External users can’t edit or delete sent messages Guests can edit and delete their chat messages
Users can’t insert memes, GIFs, or stickers in chat messages Memes, GIFs, and stickers are available

Conclusion

Guest users have access to more team resources compared to external users. If you want people from outside your organization to collaborate closely with your team, enable guest access for them. On the other hand, if you only want them to chat with your team, grant them external access rights. Use the comments below and tell us more about your external or guest access experience on Teams.



This post was written by Madalina Dinita and was first posted to Technipages



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