- MediaCom is a communication company that also offers Internet services to its customers.
- As with any other ISPs, MediaCom customers may experience packet loss from time to time.
- Packet loss is a frequent issue that can be caused by a wide variety of factors.
- Using a VPN is currently one of the best ways to curb, if not eliminate packet loss altogether.
MediaCom is a communication company that delivers Internet, TV, phone, and cable services to its customers.
Just a heads-up, we’ll focus solely on the Internet part.
As with any other ISP, MediaCom customers may experience various technical issues, such as packet loss, from time to time.
Packet loss is a common phenomenon regardless of location, and it can be triggered by a lot of factors.
In this guide we’ll teach you more about packet loss, what can cause it, and how to fix it effectively as a MediaCom customer.
What is packet loss?
We can’t stress this enough: packet loss is not a MediaCom-specific issue.
It can happen everywhere as long as you have an Internet connection.
To put it simply, packet loss occurs whenever packets of data get lost along the way and never reach their destination.
That destination could be either you, or a remote server you’re sending/receiving information to/from.
As a result, you may experience various annoying issues, such as:
- An unresponsive connection
- Stuttering during VoIP calls
- Sluggish video streaming
- Unplayable online games
- Unresponsive menus in games
- Rubberbanding (still talking about games)
What causes packet loss?
Unfortunately, there are several things that can cause packet loss, whether you’re a MediaCom customer or not.
- Network congestion (this is the most common reason)
- Poor ISP traffic management (causes network congestion)
- Not maintaining your connection properly
- Using Wi-Fi instead of a wired connection
- Cheap Internet plan (not enough bandwidth)
- Obsolete hardware (including routers, cables)
- Router running on an older firmware version
- Out-of-date drivers on your system
- ISP throttling your bandwidth
With these potential causes in mind, it’s not difficult to see why packet loss isn’t exactly easy to spot and troubleshoot.
As you can see, some of these factors are directly your ISP’s (MediaCom) responsibility, while others are up for you to handle.
How can I fix MediaCom packet loss?
This post was written by Vlad Constantinescu and was first posted to WindowsReport
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