If the Windows OS starts normally, start connecting your peripherals one at a time. If a certain external device isn’t running as it should, you can now easily identify it.
3. Go into Safe Mode
- Press the Win+R keyboard hotkeys.
- In the RUN box type msconfig and press Enter.
- The System Configuration window will be now displayed on your computer.
- From there switch to Boot tab.
- Under Boot Options select Safe Boot.
- Optional, you can also select Network if you want to use your Internet connection while running in Safe Mode.
- That’s it; reboot your device as it will go straight to safe mode.
Sometimes a third-party app can be the reason why you receive the White Screen of Death. In order to isolate the problem and identify the app that isn’t running correctly, you should access safe mode.
In safe mode, by default, all third-party apps are disabled.
Thus, shortly, if in safe mode your device is running without problems, it means that the problems were caused by a third-party process, which can now be easily removed.
4. Update graphic driver
- Right-click on the Windows Start icon.
- From the list that is displayed click on Device Manager.
- In Device Manager find the entry for your graphic cards and extend it.
- Then, right click on each driver and select ‘Update driver’.
- Wait while the driver is updated and then reboot your system.
- Optional: you can also try to remove the driver and manually install it afterward from your manufacturer webpage – follow the steps from above but instead of choosing Update driver pick up Uninstall device.
An outdated graphic driver might bring out the white screen of death while you try to use or run certain apps.
So, in that case, you should verify if the drivers can receive a new update.
Updating drivers manually is a tedious process, so we recommend using a dedicated tool to do it automatically.
The dedicated solution below is fast and it updates and repairs all of your drivers in a single action with minimum implication from you.
Some of the most common Windows errors and bugs are a result of old or incompatible drivers. The lack of an up-to-date system can lead to lag, system errors or even BSoDs.To avoid these types of problems, you can use an automatic tool that will find, download, and install the right driver version on your Windows PC in just a couple of clicks, and we strongly recommend DriverFix.Follow these easy steps to safely update your drivers:
- Download and install DriverFix.
- Launch the app.
- Wait for the software to detect all your faulty drivers.
- You will now be presented with a list of all the drivers that have issues, and you just need to select the ones you’d liked fixed.
- Wait for DriverFix to download and install the newest drivers.
- Restart your PC for the changes to take effect.
Keep your Windows safe from any type of errors caused by corrupted drivers, by installing and using DriverFix today!
Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.
5. Apply Windows update
- Press the Win+I keyboard hotkeys.
- From System Settings click on Update & Security.
- From the next window switch to Update tab.
- Any pending updates will be displayed in the right panel of the main window.
- If a new patch is available just follow on-screen prompts and apply it.
- When done, reboot your computer.
If the White Screen of Death is in fact caused by a system malfunction, there might be an update that can automatically fix these issues.
6. Remove a recently installed Windows update
- Follow the steps explained during the previous section of this tutorial.
- From the Update window click on the View installed update history link.
- In the next page click on Uninstall updates.
- Just select the Windows patch that you want to remove.
If you started to experience the white screen of death after installing a new Windows update, go and remove that certain patch.
7. Use System Restore Point
If you get a Windows 10 white screen after login, you should consider using a restore point. In this way, you can restore your Windows system to a fully functional state.
If you choose this method, be careful as everything that was installed after this restore point will now be lost.
8. Run some hardware tests
If the problem is still there, you should run some tests as there might be a problem with some hardware components.
A faulty hardware might be causing the white screen of death: it can be the graphics card, the monitor, the GPU, the hard disk, or even the motherboard.
Therefore, make sure that everything is running properly, as otherwise, you apply the troubleshooting methods from above in vain.
If you don’t know how to perform these hardware tests (shortly, you need to test the Voltage output and other similar parameters) the best will be to take your computer to an authorized service.
There you have it, that’s how you can fix the computer white screen issue on Windows 10. If you have further questions or if you want to share your own observations and experience with us, use the comments field below.
This post was written by Andrew Wafer and was first posted to WindowsReport