Lagos, Nigeria

How to fix 0x0000000D error [Complete Guide]

Working on a Dell Latitude E5580 laptop with Windows 7 Professional installed.
The computer and printer are both on a network domain.  The end user attempted to connect the printer, and got the above error message.  I attempted as well on the Administrator login – got the same error.  Any other computer on the network can connect to this printer except this one. 

If you are also troubled by this problem, here are a couple of troubleshooting tips to help you resolve The operation failed with error 0x0000000d issue in Windows computers.

If you are experiencing a similar error with a device other than your printer, refer to the last solution in the article below.

How do I fix the operation failed with error 0x0000000d?

1. Update your drivers

Many errors occur due to faulty or outdated drivers. So, make sure to have the latest drivers on your computer. To update them, you can go to Device Manager.

However, searching and updating drivers manually can be time-consuming. However, there is a tool that will automatically perform these tasks for you.

DriverFix Updater ResultsSome of the most common Windows errors and bugs are a result of old or incompatible drivers. The lack of an up-to-date system can lead to lag, system errors or even BSoDs.To avoid these types of problems, you can use an automatic tool that will find, download, and install the right driver version on your Windows PC in just a couple of clicks, and we strongly recommend DriverFix.Follow these easy steps to safely update your drivers:

  1. Download and install DriverFix.
  2. Launch the app.
  3. Wait for the software to detect all your faulty drivers.
  4. You will now be presented with a list of all the drivers that have issues, and you just need to select the ones you’d liked fixed.
  5. Wait for DriverFix to download and install the newest drivers.
  6. Restart your PC for the changes to take effect.


Keep your Windows safe from any type of errors caused by corrupted drivers, by installing and using DriverFix today!

Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.

2. Run the printer troubleshooter

  1. Click Start and select Settings.
  2. Go to Update & Security.
  3. Select Troubleshoot from the left pane.
  4. Click the Printer option and then click on Run the Troubleshooter.operation failed with Printer error
  5. The troubleshooter will scan the system for printer-related issues and recommend fixes accordingly.
  6. Apply the fixes and check if you can connect to the network/shared printer without triggering the error.

The Windows 10 built-in troubleshooter is a troubleshooting tool that can help you resolve various issues, including BSoD, and hardware problems.

Windows Troubleshooter has stopped working? Our dedicated guide will help you find solutions for this error!

3. Update via Device Manager 

  1. Click on Start and type Device Manager.
  2. Open Device Manager from the options.
  3. Expand the Print queues category.
  4. Right-click on your printer device and select Update Driver.0x0000000d error
  5. Select Search automatically for updated driver software option.0x0000000d error
  6. Windows will download and install any pending driver updates.
  7. Reboot the computer and check for any improvements.

Device Manager is the place where you can find all the drivers installed on your computer. From here you can manually delete, disable and update each of them.

4. Restore the Windows Firewall to default

  1. Click on Start and select Settings.
  2. Go to Update and Security.
  3. Open Windows Security.
  4. Click on Firewall and Network Protection.
  5. Open your currently active network and turn off Firewall.
  6. Do this for Public, Private, and Domain Network if required.
  7. After disabling the firewall, try connecting to the network.
  8. If the printer works without any error, restore firewalls to default.
  9. Go back to Firewall and Network Protection.
  10. Scroll down and click Restore firewall to default link.
  11. Click the Restore Defaults button to reset the firewall settings.

Windows Defender Firewall is a built-in security feature from Windows 10. If you have no other antivirus software installed, make sure to have Windows Defender active.

If you are unable to activate Windows Firewall, make sure to check our dedicated guide to easily fix this issue.

This post was written by Tashreef Shareef and was first posted to WindowsReport

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