While that leads to better performance, this might come at the cost of high CPU workload, and hence higher temperature being generated. To negate such chances, set the Power Mode to a lower setting.
You can do this by clicking on the battery icon in the taskbar along the bottom right. Slide the Power Mode to the left, preferably to the recommended setting.
This is the setting that Windows 10 recommends for the perfect balance of power efficiency and performance.
4. Run Surface Diagnostic Toolkit
The SDT is designed to detect and resolve common problems faced with the Surface range of devices.
However, before you begin, make sure you are plugged in to a power source, are connected to the internet and have all the latest updates installed.
Also, make sure you have closed all open programs and have saved all data. Further, keep the serial number of your device at hand as you will be asked to input the same.
Download the tool that applies to the specific version of Windows 10 on your device (Windows 10 Home, Windows 10 Pro etc).
Run the SDT and follow on-screen instructions. It might take 15 mins to even more than an hour depending on your internet speed for the SDT to detect and resolve the issue.
5. Install the latest updates
- Click on Start > Settings > Update & Security.
- You will be taken to the Windows Update.
- Click on the Check for updates button to see if you have all the latest updates.
- Restart if prompted to.
Another way to deal with the overheating issue is to ensure you have the latest updates installed on your device.
6. Perform Clean Boot Troubleshooting
- Open Task Manager by hitting Ctrl + Shift + Esc simultaneously.
- Click on the Startup tab.
- Select each item, click Disable, repeat the step with each startup item to disable all systematically.
- Restart your Surface Book and check if the overheating issue still persists.
- If the Surface Book is still getting heated up, the startup items weren’t at fault.
- Go Startup tab and enable each startup process again by clicking on a particular process and hitting Enable.
Unwanted processes starting up is also another reason for the Surface Book to heat up. You can get rid of those by performing a Clean Boot Troubleshooting.
However, if the Surface Book does not get heated up after you restarted the device, it is clear one or more of the startup process were at fault.
You will next have to single out the particular process that is causing the issue. Here is how you can do that.
- Re-enable the first half of the Startup processes and restart the Surface Book.
- Check if the device is getting heated up. If not, all the processes in the first half have cleared the test. None of those are at fault.
- Next, disable all the processes in the first half and enable those in the second half.
- Restart the Surface Book. Repeat the above process by selecting one half of the process each time and restarting the device. If the Surface Book is not overheating, one of the processes in the other half should be the culprit and vice-versa.
- Isolate the particular process that is causing the issue and disable the same.
- Restart your Surface Book and it should not get heated up again.
The point to note here is that it is quite normal for the Surface Book to get warm when running processor intensive applications such as Photoshop and so on.
If the Surface Book is not overheating after repeating the steps from 1 to 4, one of the processes in the other half should be the culprit and vice-versa.
However, if you need to work on such apps extensively, you might consider buying a USB fan to drain out the heat from inside the device. That said, it is abnormal if the Surface Book becomes too hot to even touch.
Get in touch with the Microsoft support team if it comes to such and if all the above-mentioned steps fail to resolve the issue as an overheated Surface Book is a fire hazard as well.
This post was written by Ivan Jenic and was first posted to WindowsReport