Lagos, Nigeria

Google mobile services are down, impacting users worldwide

Google apps triggered error messages on Android devices

According to, Google services have been experiencing outages these past hours, all of which were experienced on the mobile apps.

According to user feedback, whenever they tried accessing a Google app, they were met with the following error messages:

User reports brought the issue to Google’s attention, which updated their status page to:

We are aware of an issue with WebView causing some apps on Android to crash. We are currently working to fully validate the scope and a fix is in progressFortunately.

A few hours later, Google provided a solution to the issue:

Updating Android System WebView and Google Chrome via Google Play should now resolve the issue for all users.

  1. Navigate to Play Store app
  2. Search for Android System WebView
  3. Select the Update option
  4. Repeat these steps for Google Chrome

However, this solution didn’t seem to work for all users, that simply updating Google Chrome worked for them instead:

If updating Android System WebView doesn’t work: I couldn’t update it in the store and couldn’t find the app otherwise. I updated Google Chrome instead and it worked. All my apps stopped crashing.

If this does’t work either, one final solution suggested by various users was disabling WebView entirely:

Disable Android Webview in apps you’ll have to turn on system apps to find it if that doesn’t work disable Chrome and that will work I had to disable Chrome browser to get all my apps to work

This post was written by Teodor Nechita and was first posted to WindowsReport

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