One such tool is PRTG Network Monitor from Paessler, and it not only monitors your traffic, but also the systems, devices, traffic, and applications in your IT infrastructure.
3. Make sure that you sign in to the portal
If you’re using a Wi-Fi connection, you can sometimes encounter the Your connection is not private error. This problem usually occurs if you’re connecting to a new Wi-Fi network that has a sign-in portal.
To fix the problem, be sure you sign in to the portal and check if that solves the issue. To sign in to the portal, simply visit any website and enter your login information. After doing that, check if the problem is resolved.
4. Use the Incognito mode
- To start the Incognito mode on Chrome, click the Menu button in the top right corner and choose New incognito window from the menu.
- Alternatively, you can just press Ctrl+ Shift + N to open a new incognito window.
- After doing that, check if the problem is resolved. If the error message doesn’t occur while using Incognito mode, it’s possible that one of your extensions is causing this issue.
5. Disable your extensions
- Click the Menu button in the top right corner and choose More tools and select Extensions.
- To disable an extension, uncheck Enabled checkbox on the right. Repeat this step for all available extensions.
- After disabling all extensions, check if the problem still persists.
- If not, you need to enable extensions one by one until you find the one that is causing the problem.
- After finding the problematic extension, update it and check if that solves the problem.
- If not, you’ll need to remove that extension from Chrome.
Several users reported that the Rocket Tab extension was causing this issue on their PC. If you have this extension installed, we strongly suggest you disable it or delete it and check if that solves the problem.
6. Make sure that you have the latest Windows updates installed
- Press Windows Key + I to open the Settings app.
- Go to Update & security section.
- Select the Windows Update tab and click on Check for updates button.
- Windows 10 will now check for updates. If any update is available, Windows will download it and install it automatically.
Your connection is not private error can appear due to missing system updates, so be sure to have the latest Windows updates installed.
FAQ: Learn more about Google Chrome
- How do you fix your connection is not private?
We have an expert guide to fix the Your connection is not private problem in Chrome.
- Why does Chrome keep saying your connection is not private?
Your connection is not private error appears in Chrome if there’s a problem with SSL certificates. We have an excellent guide to fix SSL certificate errors.
- How do I make my connection private on Chrome?
To make your connection private on Chrome, try using the Incognito mode or remove your cache.
- Why am I getting a privacy error on Google Chrome?
Usually, this error message will appear if your antivirus has an HTTPS protection or any other feature that scans SSL connections. Just disable this feature and the error should be gone.
Editor’s Note: This article continues on the next page. Need more guides? Visit our dedicated Browsers Hub.
Editor’s Note: This article was originally published in April 2017 and was revamped and updated in February 2021 for freshness, accuracy, and comprehensiveness.
This post was written by Milan Stanojevic and was first posted to WindowsReport