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Fix Zoom Is Unable to Detect Camera on Laptop – Technipages

Zoom is one of the most popular video meeting services in the world. Millions of users rely on this tool to host or join video meetings with family, friends, colleagues, or work collaborators.

But Zoom may sometimes fail to detect your camera, and that can be really annoying. Of course, you can still participate in your meetings using just your microphone. However, if you want to convince others to accept your ideas or business strategy, you really need to fix that camera issue. You’ll be more convincing if people can actually see you.

How to Fix Zoom Camera Not Working

If You’re Using an External Webcam

Ensure your camera is properly plugged in. Gently press the edges of the camera. Unplug the webcam cable and make sure there are to specks of dust inside the computer port.

Before plugging the webcam back in, disconnect all the other peripherals. Maybe some of them might be interfering with your camera.

Additionally, if your laptop has a dedicated physical switch to enable or disable the camera, switch the button off and on several times. Check if this quick workaround did the trick.

Update Everything

And by that, we mean your Zoom app, Windows 10 OS, and camera drivers.

To update Zoom, click on your profile picture and select Check for Updates.

check for updates zoom settings

If you want to install the latest Windows 10 OS version, navigate to SettingsUpdate & SecurityWindows Update and hit the Check for updates button.

update windows 10

Last but not least, ensure your camera drivers are up-to-date. Launch the Device Manager, right-click on Camera, and select Update Driver.

update camera driver windows 10

If the issue persists, repeat the same steps but this time, select Uninstall device to remove your camera drivers. Then restart your computer. Your machine will automatically install the latest driver version.

Manually Install Your Camera Driver

Alternatively, you can manually download and install your camera driver from your camera manufacturer’s website.

Check Your Privacy Settings

Windows 10 has specific privacy settings that prevent software and hardware from accessing your camera. That could be one of the reasons why your camera is not working on Zoom.

  1. Launch the Settings app and navigate to Privacy.
  2. Then, under App Permissions, click on Camera.
  3. There’s an option there that says Allow apps to access your camera. Toggle it on.Allow apps to access your camera windows 10
  4. Navigate to Allow desktop apps to access your camera.
  5. Then turn this option on to allow Zoom to access and use your camera.

allow zoom desktop app to access camera windows 10

Register Your Camera Again

To do this, we’re going to use PowerShell.

  1. Press the Windows +X keys and select Windows PowerShell (Admin). This allows you to launch PowerShell with admin rights and permissions.
  2. To register your Camera app, enter this command:
    Get-AppxPackage -allusers Microsoft.WindowsCamera | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml”}re-register camera app powershell
  3. Then close Windows PowerShell and relaunch Zoom. Check if the camera issue is gone.

Close Other Apps That Could Access Your Camera

Close all the other apps and programs that could be using your camera. They could be blocking Zoom from detecting and accessing your camera. Even if these programs are not visible on the screen, they could be running in the background.

For example, if you previously used Microsoft Teams but did not close all the related processes, the app could still be lingering around.

  1. Launch the Task Manager and go to the Processes tab.
  2. Then locate the apps that could be using your camera.
  3. Right-click on each app and select End Task.

microsoft teams end task

Zoom Camera Not Working in Browser

If Zoom’s web version does not recognize your laptop’s camera, it is most likely due to your current browser settings.

The instructions below apply to Google Chrome. But you can easily adapt them to any Chromium-based browser.

  1. Go to SettingsPrivacy and SecuritySite settings chrome
  2. Then select View permissions and data stored across sites.
  3. Enter in the search bar and hit Enter.
  4. Select and click on the small arrow icon to access the permission settings.check zoom permission settings web
  5. Allow Zoom to access your camera. allow zoom for web to use camera
  6. Click on the refresh button of your browser. Check the results.

Additionally, you may also want to clear the cache and disable your extensions.

Zoom Camera Not Working with Lenovo Devices

If you’re experiencing this Zoom camera problem on a Lenovo device, turn off the camera privacy option in Lenovo Vantage.

  1. Go to the Windows Search bar and type ‘lenovo.’
  2. Select Lenovo Vantage. Install Lenovo Vantage from the Microsoft Store if the app is not available on your device.
  3. Then go to Hardware Settings and select Audio/Visual.
  4. Scroll down to Camera Privacy Mode. Disable this option.

lenovo Camera Privacy Mode


To sum up, if Zoom cannot use your laptop camera, your privacy settings might be blocking the app from accessing your camera. Check your settings, update Zoom and your camera driver, and then restart your laptop.

Do let us how the troubleshooting process went for you. Share your thoughts in the comments below.

This post was written by Madalina Dinita and was first posted to Technipages

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