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FIX: We couldn’t connect to the update service on Windows 10


  1. Press the Windows key + I, and click on Update and security.
  2. From the left panel of the main window click on Windows Updates, and verify if there is any update available for your system.
  3. Complete the flashing process by following on-screen prompts.

2. Make sure you have enough disk space

Sometimes, if the free-space that’s left on your hard drive is limited, the update cannot be applied, so you can receive the We couldn’t connect to the update service. We’ll try again later, or you can check now error message.

So, make sure that there is at least 10 GB of free space left and then try to reapply the update operation – as already described above.


3. Run the Windows Update Troubleshooter

This tool is the default troubleshooter on Windows 10. You have the ability to open it from the search bar by just writing troubleshoot in the search area.

A scan will be initiated which will look for system error that might interfere with the update operation. The same troubleshooter will then try to automatically fix everything.

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In the end, restart your Windows 10 computer and reinitiate the update process as already explained.


4. Run a system scan

sfc scannow
  1. Press the Windows key, and type cmd.
  2. Right-click on Command Prompt, and select Run as Administrator.
  3. In the Command Prompt, type sfc/scannow and press Enter.
  4. The scan will start – the process will take a while depending on how many files are stored on your device.
  5. If there are issues, the troubleshooter will try to automatically fix all the problems.
  6. Restart your PC, and then retry the update operation.

Along with the Windows Update Troubleshooter, you should also run another scan, which is more general. With this scan you can manage to fix corrupted system files and other essential errors and malfunctions which might block the Windows 10 update.

If you’re having trouble accessing Command Prompt as an admin, then you better take a closer look at this guide.


5. Check the disk for corrupted sectors

  1. Press the Windows key, and type cmd.
  2. Right-click on Command Prompt, and select Run as Administrator.
  3. In the Command Prompt, type chkdsk c: /r and press Enter.
  4. Wait while this process is running, and restart your PC.
  5. Retry the Windows 10 update operation as everything should run without problems now.

When was the last time you initiated a defragment operation for your C drive? Or when was the last time you checked for errors within your hard drive?

Well, if you are currently experiencing the We couldn’t connect to the update service. We’ll try again later, or you can check now update error a good idea will be to verify the integrity of your hard drive.


6. Disable the antivirus protection

If you are using third-party security solutions, you should try to temporarily disable the antivirus protection. The Windows update might be blocked by the antivirus software.

So, disable these programs and then retry the update process. Don’t forget to re-enable your security programs in the end for being able to secure your files and the actual Windows system.

If you’re not satisfied with your current antivirus solutions, check out the list below with the best antivirus tools that you can use right now. Install the one that best suits your needs.


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7. Install the update manually

If the Windows update is still blocked, or if the flashing process cannot be properly completed you should, try to install it in a manual manner.

  1. Find out the update version number by pressing the Windows key+I.
  2. Select Update & Security
  3. Go to Windows Update, and click on Advanced Settings
  4. Select Update History.
  5. Then access the Microsoft official webpage to find the latest updates.

Find your particular Windows 10 update, download it on your computer and install it by following on-screen prompts.


Thus, those are the troubleshooting solutions that should be applied if you cannot apply a certain Windows 10 update or when you receive the We couldn’t connect to the update service. We’ll try again later, or you can check now error message.


FAQ: Learn more about the Windows 10 update process

  • What are the most common ways of getting Windows 10 updates?

You can get Windows 10 updates via the Windows Update menu, through the Windows Server Update Services (WSUS), or via the Windows Update Catalog. For more information on the update process, check out this comprehensive guide.

  • Where can I get updates when the Windows Update service is broken?

When this happens, your only choice is to access the Microsoft Update Catalog website and download it from there. You can install it like any other executable application.

  • How do I allocate disk space for my Windows 10 updates?

Windows 10 automatically reserves a certain amount of disk space for future updates, and this is known as Reserved Storage. You could also opt to buy a much bigger HDD for extra storage.


If you know another workaround that might fix this issue, don’t hesitate and share it with us and with our readers – you can do that easily, by using the comments field from down below.

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Editor’s Note: This article was originally published in November 2017 and was revamped and updated in January 2021 for freshness, accuracy, and comprehensiveness.



This post was written by Andrew Wafer and was first posted to WindowsReport

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