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FIX: Update error 0x80080005 on Windows 10 [COMPLETE GUIDE]


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If removing the antivirus solves the problem, it might be a good time for you to consider switching to a different antivirus solution.

There are many great antivirus tools on the market, but one of the best is BullGuard, so we suggest to try it out.


2. Run SFC and DISM scans

  1. Right-click Start and open the Command Prompt (Admin).
    0x80080005 Windows Store
  2. In the command line type following line: sfc/scannow. Press Enter to confirm.
    0x80080005 Windows Store
  3. After the procedure is done, retry Updating.

Scannow command has stopped before the process finished? Here’s a fix for you.


If damage to certain update files is already done, System File Checker comes into play. SFC is a built-in tool that scans and fixes corrupted or incomplete files. Furthermore, it can give you a wider picture of what caused the problem in the first place.

If the SFC scan didn’t fix your problem, or if you can’t run an SFC scan at all, you might want to try using DISM instead. To use DISM, you just need to follow these simple steps:

  1. Right-click Start and run Command Prompt (Admin).
  2. In the command line, type the following:
    • DISM /Online /Cleanup-Image /RestoreHealth
      0x80080005 Windows Store
  3. An alternative command you can use with Windows 10 ISO is this:
    • DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:X:SourcesInstall.wim:1 /LimitAccess
  4. Don’t forget to replace X with a corresponding drive letter on which your Windows 10 ISO is mounted.

The process may be lengthy, so make sure not to interfere until it’s done.

Once the DISM scan is finished, check if the problem is still there. If the issue is still present, repeat the SFC scan and check if that solves the issue.


3. Run Windows Update troubleshooter

  1. Press Windows Key + I to open the Settings app.
  2. Navigate to the Update & Security section.
    Error code 0x80080005 Windows 7
  3. Now select Troubleshoot from the menu on the left. In the right pane select Windows Update. Now click Run the troubleshooter.
    Error code 0x80080005 Windows 7
  4. Follow the instructions on the screen to complete the troubleshooter.

Once the troubleshooter is finished, check if the problem is resolved.

If you’re having trouble opening the Setting app, take a look at this article to solve the issue.

Sometimes a minor glitch can occur and prevent you from downloading the latest updates. If you’re having an update error 0x80080005, you might be able to fix the problem using Windows Update troubleshooter.

Windows comes with a wide range of troubleshooters, and you can use them to fix many common problems. To use Windows Update troubleshooter, check the steps above.


4. Reset Windows Update components

  1. Start Command Prompt as administrator.
  2. Now run the following commands:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:WindowsSoftwareDistribution SoftwareDistribution.old
ren C:WindowsSystem32catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
pause 

According to users, sometimes error 0x80080005 can occur due to issues with Windows Update components. To fix that, you need to reset the necessary components manually.

After running these commands all the necessary components will be restarted and you’ll be able to download updates again.

If you don’t want to run all these commands manually, you can always create a Windows Update reset script and use it to reset the necessary components automatically.


5. Take ownership of System Volume Information directory

  1. Start Command Prompt as administrator.
  2. Now run cmd.exe /c takeown /f "C:System Volume Information*" /R /D Y && icacls "C:System Volume Information*" /grant:R SYSTEM:F /T /C /L
    0x80080005 – 0x90017

Many users reported error 0x80080005 while Windows was trying to access the System Volume Information directory. It seems that Windows can’t access this directory for some reason, but you can fix that by changing system permissions.

After running this command, you’ll have full access to the System Volume Information directory and the problem with Windows Update will be resolved.


Need additional info about how to take ownership of a file or a folder?Check out this useful guide.


6. Modify your registry

  1. Press Windows Key + R and enter regedit. Now press Enter or click OK.
    0x80080005 – 0x90017
  2. In the left pane, navigate to Control keys as shown below.
    Error code 0x80080005 Windows 7
  3. Double-click the newly created RegistrySizeLimit DWORD and set its value to 4294967295,

According to users, sometimes update error 0x80080005 can appear due to issues with your registry. To fix the problem you need to create a single value in your registry.

After saving the changes, check if the problem is still there. If you can’t access the Registry editor, check out this guide and solve the issue quickly.


7. Disable Windows Update service

  1. Press Windows Key + R and enter services.msc. Press Enter or click OK.
    0x80080005 Windows Store
  2. When the Services window opens, locate Windows Update service and double-click it to open its properties.
    0x80080005 – 0x90017
  3. Now set the Startup type to Disabled and click Apply and OK to save changes.
    Error code 0x80080005 Windows 7
  4. Restart your PC.
  5. When your PC restarts, go back to Services window, open Windows Update service properties, set Startup Type to Automatic, and start the service.

According to users, sometimes you might be able to fix update error 0x80080005 simply by disabling Windows Update service.

After doing that, the problem with Windows Update should be completely resolved.


8. Upgrade with the Media Creation Tool

  1. Download Media Creation Tool here.
  2. Make some space on the system partition.
  3. Run the tool and select Upgrade this PC now.
  4. After Windows 10 is downloaded, accept the license agreement.
  5. Wait while the update downloads the necessary files.
  6. Now select Download and install updates (recommended). Click Next to proceed.
  7. Wait while the updates are downloaded. This might take a while, so you’ll have to be patient.
  8. Follow the instructions until you reach Ready to install screen. Click Change what to keep and select Keep personal files and apps option. Now click Next.
  9. The installation will now start. Follow the instructions on the screen to complete it.

Besides a clean reinstallation of the OS, the Media Creation Tool can be used for updates as well. Even though we advise you to perform a clean install to fix update issues, you can preserve your files, apps, and settings this way.

Follow the instructions below to update Windows 10 via the Media Creation Tool, a tool better suited for large updates like Redstone or the Creators Update.


Windows Media Creation tool doesn’t work? Check out this step-by-step guide.


Once the installation process is finished, you’ll have the latest version of Windows installed, and the issue should be resolved.

If you have any alternative solutions or questions regarding the ones presented, feel free to tell us in the comments section below.


FAQ: Learn more about Windows Updates

  • Why can’t I install Windows updates?

If you have any troubles installing Windows updates, check out our expert guide on how to fix that problem.

  • Why are my Windows updates failing to install?

There are many possible issues causing this problem but we have a full guide on how to fix Windows Update error codes.

  • Why is Windows update taking so long?

Outdated drivers are known to slow down the process so keep them updated using one of the recommended software to update drivers.

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Editor’s Note: This article was originally published in April 2017 and was revamped and updated in December 2020 for freshness, accuracy, and comprehensiveness.



This post was written by Ivan Jenic and was first posted to WindowsReport

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