Did Skype surprise you lately by answering incoming calls automatically? Do you want this unusual behavior to stop immediately? If the answer to these questions is ‘Yes‘, you’ve come to the right place. In this guide, we’ll explore why Skype does that and how you can make it stop.
Why Does Skype Answer Calls Automatically?
There are two possible explanations as to why Skype is answering your calls automatically. One is that you enabled this feature. The other one is that the app is affected by a bug. Now that we’ve seen why that happens, let’s see how you can fix this issue.
How to Stop Skype From Answering Calls Automatically
Disable Automatic Call Answer
If you accidentally enabled this option, don’t worry, you can quickly turn it off.
- Launch Skype and click on More options.
- Then click on Calling and select Advanced.
- Toggle off the Automatic Call Answer option.
- Restart Skype and check if the issue persists.
Check if This Is a Bug
If the Automatic Call Answer option was already disabled, check if this is a known bug. As a matter of fact, it would not be the first time Skype is automatically answering calls from users. There have been quite a few episodes when the app was affected by similar bugs over the year.
Check the service status to see if this is an issue that Microsoft already acknowledged. Additionally, check if other users complained about the same glitch.
Update the App
Outdated Skype app versions may behave in an unusual manner. Some features may not work as intended. To quickly troubleshoot this issue, install the latest Skype version.
Whenever a new app version is available, you’ll get a quick notification. Click on the notification to install the most recent Skype version on your device.
Then restart your computer. Hopefully, the call problem is gone now.
Scan Your System for Malware
Malware may sometimes take over your apps and programs causing them to behave strangely. Run an in-depth antivirus scan to remove any malicious code traces. Additionally, check what programs have recently been installed on your machine. Remove any programs you don’t remember installing.
If Skype automatically answers incoming calls, disable the Automatic Call Answer option. If the option is already off, update the app and scan your device for malware.
We hope this guide solved your problem. Hit the comments below and tell us which solution worked in your case.
This post was written by Madalina Dinita and was first posted to Technipages
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