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Fix Screen Recording Failed to Save Due to 5823 – Technipages


Error code 5823 is specific to iPhone and iPad devices. It occurs when users try to save their screen recordings. The bad news is that error 5823 affects all the video meeting apps out there. If you’re working from home, getting error 5823  on Zoom can ruin your day. Let’s see what’s causing this error and how you can fix it.

How to Fix Screen Recording Error 5823

⇒ Quick Fix: Start by closing all the apps running on your iPhone or iPad.
Swipe up from the bottom of the screen to identify the active apps. Then close all the apps one by one and check if error 5823 persists.

⇒ Important Note: Error 5823 may also indicate the content you’re trying to record and save is copy-protected. In other words, your iPhone or iPad doesn’t have any problem. It’s just that you are not allowed to record that particular piece of content.

So, before trying to troubleshoot error 5823, make sure you’re not trying to record copyright-protected content. If you’re sure this is not the case, pursue the troubleshooting steps below.

Check the Storage Space

First things first, make sure you’ve got enough free space available to save new video recordings. Keep in mind that video content eats up a lot of storage space, especially if we’re talking about high-quality images.

Go to SettingsGeneral > Storage. Make sure you’re not running out of storage space.

iphone storage

Check For Screen Recording Restrictions

Check if you set up any privacy restrictions on your iPhone or iPad that could prevent screen recordings from saving.

  1. Navigate to SettingsScreen TimeContent & Privacy Restrictions.ios screen time content and privacy restrictions
  2. Select Content Restrictions.
  3. Under Game Center, ensure Screen Recording is enabled. It should be set to Allow.game center screen recording settings iphone

Update Your iOS/ iPadOS Version

If you’ve been avoiding installing the latest iOS or iPadOS update on your device, we’ve got a piece of bad news for you. Running outdated OS versions may break certain features, and that includes screen recording.

  1. So, navigate to SettingsGeneralSoftware Update.update iphone
  2. Install the newest OS version on your iPhone or iPad. Check if error 5823 is gone.

Charge Your Device

If your iPhone or iPad is running low on battery, screen recording may fail to save. This is because your device saves the battery only for essential processes. Since saving the last screen recording is not an essential task, the OS simply abandons it.

low power mode iphone

Check if your device is on Low Power Mode. If you see a yellow battery icon in the status bar, charge your device. Screen recording quickly drains your battery. Your device may have switched to Low Power Mode during the screen recording.

Or maybe you intentionally enabled Low Power Mode to save battery power. Disable this battery option and check if the error is gone.

Turn Off the Mic or Put On a Headset

Your iOS devices rely on an interesting mechanism to avoid recording all sorts of noises when you’re screen recording, including microphone howling issues. If your microphone is on, try to turn it off during the screen recording. Or put on a headset if you want to record your screen with your microphone on.

Let us know if error 5823 is gone.



This post was written by Madalina Dinita and was first posted to Technipages



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