- NordVPN is a popular VPN on the market, but that doesn’t make it impervious to technical issues.
- For instance, some users have reported that NordVPN doesn’t change their IP address.
- Changing your IP address is one of the main purposes of a VPN, so this issue is quite severe.
- If NordVPN is no longer changing your IP address, check out our guide and learn how to fix it.
However, this doesn’t mean that NordVPN doesn’t have its fair share of occasional connectivity issues.
For instance, some unlucky users have noticed that sometimes, NordVPN doesn’t change their IP addresses.
Not to be a bummer or anything, but that’s one of the most important tasks a VPN has to carry.
Although this issue is not as common as you think, it can still jeopardize your privacy if it occurs.
If you’re in the situation described above and want to get NordVPN working again, keep reading.
How can I fix NordVPN not changing IP?
1. Restart the VPN
One of the most common ways to fix a non-functioning VPN is to restart it.
A lot of people panic seeing that their VPN no longer works and miss the easiest way they could fix it.
It’s no coincidence that tech support agents always ask you if you’ve tried turning it off and on again.
That being said, if you notice that NordVPN is not changing your IP address, disconnect from your current NordVPN server.
Once you do that, right-click the tray icon and shut down the app for good.
Launch the task manager and make sure that NordVPN is no longer running on your system.
After you made sure that you’ve closed it for good, try relaunching it and check if it still doesn’t change your IP address.
2. Try a different server
A trustworthy VPN such as NordVPN should have no trouble changing your IP regardless of the server you choose.
However, we can all agree that accidents happen so just to rule out any server-side issues, you can try a different server.
Furthermore, you can try using NordVPN’s recommended server and see how that works out for you.
In order to do so, choose Any in the Country menu, and Fastest in the Server field.
3. Reinstall NordVPN
Misconfiguration or downloading a cracked version of NordVPN can not only compromise your PC, but it can also translate into functionality issues.
With that in mind, download the latest version of NordVPN and reinstall it on your PC.
Before reinstalling it, make sure to remove the current version on your PC along with anything related to it.
After you removed any trace of NordVPN, it’s time to reinstall it, but this time make sure to grant it Administrator rights.
In order to do that, all you have to do is right-click the executable and select Run as administrator from the context menu.
Proceed with the installation process and once it’s done, make sure to run NordVPN with Admin rights as we described above.
4. Restart your PC and router
If you recently installed anything new on your PC, there might be some conflict between NordVPN and recently installed software.
The same applies if you changed some configuration settings and all of a sudden you notice NordVPN not working as it should.
Most of the time, these issues go away after restarting your PC, so you might want to try doing so.
Furthermore, you can also try restarting your modem and/or router, to avoid any network configuration issues.
5. Flush your DNS
It’s common knowledge that old data build-ups can have a negative impact on certain components of your system, such as NordVPN.
DNS cached data is an example of such data build-ups, so you might want to get rid of it as often as possible.
This process is called flushing and renewing your DNS, and although it sounds a bit complicated, we assure you that it’s not.
Follow these steps to flush and renew DNS data on your Windows PC:
- Launch a CMD instance with Admin rights
- Type the following commands, in this order:
netsh winsock reset
- Restart your computer
After your PC reboots, launch NordVPN and check if it still doesn’t change your IP address.
You can also try changing your ISP-assigned DNS to public DNS such as Google, Cloudflare, or OpenDNS.
6. Check security software
It’s not unheard of that security software such as antivirus or firewalls can affect your VPN’s functionality.
That being said, you might want to check any additional security component on your PC and make sure it doesn’t restrict NordVPN.
If you find no sign of restriction towards NordVPN, you could add NordVPN as an exception on your antivirus and firewall’s whitelist.
After doing so, you can restart your PC and check if NordVPN is still not changing your IP address.
7. Contact NordVPN’s tech support
If the product you paid for (in this case NordVPN) doesn’t work as it should, it’s your right to ask for clarification.
NordVPN has a solid customer support crew that will happily assist you with any technical issues.
Just remember to keep a friendly tone and offer as many details as you can, if needed. A little politeness goes a long way.
8. Switch to a different VPN provider
If none of the methods above seemed to yield any positive results and NordVPN ist still not changing your IP address, maybe it’s time to switch to a different VPN provider.
One of our top recommendations is Private Internet Access, also known as PIA, a solid VPN solution brought to you by Kape Technologies.
At the time being, PIA has the largest network of servers on the market, counting more than 29,000 servers.
It offers top-notch privacy and connection security features, making it a great alternative to NordVPN.
Private Internet Access
NordVPN not changing your IP address? Check out Private Internet Access, a solid alternative to NordVPN.
All in all, if you notice that NordVPN is not changing your IP address on your PC, it’s time to step up.
There are several ways you can go about fixing this annoying situation, and we’ve compiled some of the most popular ones above.
You should try our suggested fixes one by one and avoid skipping either one of them.
We’re quite confident you’ll find a fix that restores NordVPN’s functionality on your system eventually.
Join the conversation
This post was written by Vlad Constantinescu and was first posted to WindowsReport
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