Don’t you just hate it when there’s no sound coming from Microsoft Teams? Sometimes, notification sounds won’t work, and there’s no sound when entering a meeting or receiving an instant message. Let’s see what you can do to restore Teams notification sounds.
Fix No Sound Coming From Microsoft Teams
Check Your Sound Settings
First, you need to check your system sound settings and make sure the volume is audible.
- Right-click on the Speakers icon and select Open Volume Mixer.
- Ensure the volume for both your devices and applications is audible.
- If you’re running the Teams for Web app, turn up your browser volume.
Then, click on your Teams profile picture, select Settings, and go to Devices. Ensure you selected the right audio output device. If you use multiple devices with Teams, such as a pair of headphones or an external speaker, maybe the app actually sends the notification sounds to another device.
Additionally, if you set up a secondary ringer, double-check if Teams signals incoming calls on another device.
Check Your Notification Settings
One possible explanation as to why there’s no sound on Teams is that you actually disabled the notifications for particular events and actions.
Go back to Teams Settings and select Notifications. Check your notification settings and make sure Play sound for notifications is on.
If you want to run a quick test, you can enable all the notifications for teams and channels. In this manner, you’ll be instantly notified about new messages, reactions, and mentions. You can then revert to custom settings later on.
Don’t forget to check your individual settings related to chat messages, meetings, and people.
Check Focus Assist Settings
Even if you enable Teams notification sounds, keep in mind that Focus Assist can override your app settings. As a quick reminder, Focus Assist is a productivity feature that automatically blocks notifications during certain hours.
- Go to Settings, click on System and select Focus Assist (left pane).
- Scroll down to Automatic rules and check your settings. For example, if you toggle on the duplicate display option, you won’t get any Teams notifications when you’re duplicating your screen.
Disconnect Additional Monitors
If you use a multiple monitor setup, disconnect the additional monitors and check if Teams audio works. Many users who had additional monitors connected to their laptops solved this issue after disconnecting the external monitors.
Disable New Meeting Experience
Other users managed to solve this audio issue by disabling the “New meeting experience” option. Go to Settings, select General and uncheck the “New meeting experience” box.
Restart Teams and check if the issue is gone.
Click on your profile picture and check for updates. If there’s a new Teams app version available, install it and check if the issue is gone.
If there’s still no sound on Teams, reinstall the app. First, launch the Control Panel and select Uninstall a program. Select Teams and hit the Uninstall button.
Restart your computer and download the app again.
If Teams makes no sound, check your app and notification settings. Ensure the app is allowed to play notification sounds. If the issue persists, disconnect external monitors and disable the “New meeting experience.” Let us know if you managed to fix the problem. Join the conversation in the comments below.
This post was written by Madalina Dinita and was first posted to Technipages
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