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Fix error 3002 on your MagicJack device


Fortunately, there’s a way to fix this error, and today we will explore in this article how you can do it in just a few easy steps.

How to fix error 3002 on MagicJack?

1. Restart your router

try to restart your router

In order to see if you are dealing with a IP/TCP inconsistency, the first thing to do is to restart your router and recreate the connection.

Many users reported that this is a common issues, especially at the first try of attempting to configure the device.

In case the 3002 error code is the result of an issue regarding network inconsistency, then this action will flush the DNS IP and also clear the temp data which may have something to do with the error.

To perform this action, locate the Power button, turn it off and wait for 30 seconds before powering it back on. Next, restart both the router and your device and check if the error is still there.


2. Disable the firewall

  1. Press Windows key + R keyboard shortcut to open up a Run dialog box.
  2. Next, type appwiz.cpl inside the text box and press Enter.
  3. In the Programs and Features menu, locate the security program and choose Uninstall.
  4. Follow the given indications to complete the process.
  5. Finally, restart your device and reconnect your MagicJack device.

To get more answers, check out this quick guide dedicated to users who want to know for sure if Windows Firewall is blocking a port or a program.

This could be the case too, so don’t hesitate to follow the above procedure and disable the firewall if it’s indeed the culprit.


Isn’t the Windows key working? Then, count on us to solve the issue in no time!


3. Check your Internet connection

Low Internet connection speeds or unstable network connections can easily cause the 3002 error. In order to avoid this from happening, we recommend a minimum upload speed of 3 Mbps.

In case you don’t have this kind of Internet connection speed, then adjusting it is essential. After doing this, make sure to check once again if the issue is still there.



This post was written by Vladimir Popescu and was first posted to WindowsReport



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