But, since no technology is perfect, users began experiencing issues and they report getting a status code 225 when using the service.
Sounds complicated but in this article we will discuss and explore how to easily fix this problem in order to be able to fully use the service again.
How can I fix the Comcast status code 225?
1. Reboot your Comcast Box
- First, unplug the Comcast box from the power.
- Wait for at least 15-20 seconds before plugin it in again.
- Once you plug it in, turn it on and check if the issue is still there.
2. Check the cable connectivity
If after rebooting the device you are still facing the Comcast status code 225, make sure to check the cable connectivity.
Take a look if the cable is in good condition and also make sure to double-check the connection of the cable that is associated with your Comcast.
If you find any defects on the cable, then this is an indication of buying a new one.
3. Check the power outlet
Once all the above steps have been performed, make sure to check if the issue is still there. And if it is, then make sure to also check the power outlet where the Comcast box is plugged in.
One easy way to check that everything works with the power outlet is by plugging other devices and see if they are working properly or not.
If they are not, then this is an indication that something may be wrong with the power outlet. This can easily be solved by switching the Comcast box to another power outlet.
4. Contact customer support
Our last recommendation, in case you made the above-described steps and you are still getting the status code 225, is to contact Comcast customer support.
At this point, there is a strong indication that the issue is not at your end, and they should be able to help you with further verifications in their system.
This post was written by Vlad Turiceanu and was first posted to WindowsReport
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