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FIX: Bluestacks not loading [FULL GUIDE]


  1. Open the Settings app.
  2. Click the Update & Security option.
    update and security bluestacks won't open
  3. On the left pane, click Recovery.
  4. Click on the Get started button to return to your previous build.
  5. Follow the instruction on your screen and you are good

Note: If after trying step 4, the button is greyed out, it means the 10-day rollback period has expired and you can’t go back to your previous Windows build.


4. Switch to DirectX

 BlueStacks supports both DirectX and OpenGL, and switching to DirectX might solve this error. To change to DirectX, follow these steps:

  1. Open BlueStacks.
  2. Click the Menu button in the top right corner.
  3. Select Settings.
  4. Click Engine and choose DirectX.
  5. Click on the Restart Now button.

As soon as your PC restarts, check if the error still pops up.


5. Turn on virtualization

Update your BIOS fix windows installation

Some users have solved this issue by simply enabling the virtualization option on their PC. Before you turn on the virtualization, it is advised to check if your PC supports it.

For Intel processor

  1. Download the Intel Processor Identification Utility.
  2. Run the software and click on the CPU Technologies tab.
  3. Search through the drop menu until you find the Intel Virtualization Technology option. If there’s Yes in front of it, it means your PC supports the technology.

For AMD Processor

  1. Download the AMD Detection Utility.
  2. Run the Utility and check if you have the Virtualization Technology. If your system is compatible with the technology then you can go ahead and enable it.

To enable virtualization, access BIOS and turn on Virtualization Technology feature.


6. Turn off Hyper-V

turn off hyper-v
  1. Open Control Panel
  2. Go to Programs and Features
  3. Select Turn Windows features on or off from the left-hand side panel
  4. Untick Hyper-V

Once you’ve turned Hyper-V off, you will need to turn off Memory Integrity.

windows 10 core isolation
  1. Open Windows Settings
  2. Go to Update & Security
  3. Click on Windows Security on the left-hand side panel
  4. Select Device Security
  5. A new window will open, click on Core Isolation details
  6. Turn off Memory Integrity

Try to launch BlueStacks after going through the steps above. If this hasn’t worked, you can edit your registry and disable Code Integrity.

  1. Open the Registry Editor by entering regedit in the Run (Win key + R) window
  2. Navigate to the following entry:
    • HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control > DeviceGuard > Scenarios > HypervisorEnforcedCodeIntegrity
  3. Make sure the value is set to 0

These are just a few useful solutions that might help you if BlueStacks isn’t opening on your PC.

Be sure to try all of our solutions and let us know if they worked for you.


FAQ: Common issues when starting BlueStacks

Follow the steps listed in the above guide to fix BluStacks not loading. Additionally, you can try some BlueStacks troubleshooting steps that have been shown to fix startup problems.

  • Why is Bluestacks not working in Windows 10?

Connection errors are fixed by changing your DNS, as shown here, startup errors can be fixed by following our troubleshooting guide and if you can’t install BlueStacks, check out our guide for the solution.

  • Why BlueStacks is not working on my PC?

Depending on your specific configuration, there could be a number of reasons. This troubleshooting guide will help you fix the problem.

  • How do I download BlueStacks on Windows 10?

Download the latest version of BlueStacks and run the install wizard as you would do with any software. If you’re having trouble installing it, our guide will help.

  • Which BlueStack version is best for Windows 10?

You should always use the latest version of the software, as the developers are always adding new functionalities. To find the latest version, use the official BlueStacks website.

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Editor’s Note: This article was originally published in May 2019 and was revamped and updated in December 2020 for freshness, accuracy, and comprehensiveness.



This post was written by Madalina Dinita and was first posted to WindowsReport

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