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Do you have problems with outdated drivers? Use this guide to solve the problem
2. Remove your antivirus
If you’re getting the 0xC1900101 error, the problem might be your antivirus software. To fix the issue, it’s advised to uninstall your antivirus completely and try to install the update again.
This issue can be caused by any third-party antivirus tool, so be sure to uninstall it and try to upgrade it again.
On the flip side, you can also go for an antivirus that doesn’t interfere with your PC’s functions, and therefore doesn’t need to pe deactivated or removed.
One such example is Bitdefender, the world’s best-rated antivirus tool thanks to its 100% degree security support that comes with minimal system impact.
Simply let it run in the background and you will be protected from both malware and self-inflicted errors.
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3. Unplug all peripherals
Some users have confirmed they managed to install the latest version of Windows 10 after unplugging all peripherals from their computers.
Although this may sound like a third-grade solution, you should try it out as it has proven to be useful for some users.
4. Remove additional RAM or your Network card
The 0XC190010 errors, and especially error 0XC190010 – 0x20017, are sometimes caused by extra RAM. Try removing one RAM module and make another attempt at installing Windows 10.
There are also users who have reported that removing their network card also fixed error 0xC1900101.
5. Run an SFC scan
- Type cmd in the search box and click on Run as administrator under Command Prompt.
- Type the sfc/ scannow command and hit Enter, then wait for the scan process to complete.
Sometimes this error can appear due to corrupted system files, but you can easily fix them by running the SFC scan.
Once the SFC scan is finished, the problem should be resolved and you should be able to perform the upgrade.
If you’re having trouble accessing Command Prompt as an admin, then you better take a closer look at this guide.
6. Check your available upgrade space
In order to upgrade to Windows 10, you need at least 16GB of storage. Not meeting this requirement may also explain why you’ve experienced 0xC1900101 errors.
For more information on how to free up hard drive space, check out the solutions listed in our dedicated article.
7. Use the Media Creation Tool
If you’ve performed all the steps listed above and you’re still experiencing 0xC1900101 errors, try using the Media Creation Tool to complete the upgrade process.
Go to the Windows Upgrade page, and download the tool. You’ll also find a step-by-step guide on how to use the Media Creation Tool on the same page.
Looking to change your antivirus with a better one? Here’s a list with our top picks
8. Remove problematic applications
Sometimes third-party applications can interfere with the upgrade process and cause the 0xC1900101 error to appear. Users reported that applications such as Acronis True Image and Trusteer Rapport are the main causes for this error.
If you use either of these applications or any other similar tool, be sure to remove it completely from your PC and then try to perform the upgrade.
Users reported that their problem was resolved after removing the problematic software, so be sure to try that.
9. Disable your LAN card in BIOS
As we already mentioned, error 0xC1900101 can occur due to connected peripherals and devices. The most common cause for this problem is your wireless adapter, but sometimes this issue can be caused by your Ethernet adapter.
To fix this problem, it’s advised to disable onboard LAN from BIOS. To do that, simply access BIOS, locate Onboard LAN option and disable it. To see how to access BIOS and disable this feature, be sure to check your motherboard manual.
Once you disable this feature, try to perform the upgrade again. If you manage to install the upgrade, be sure to enable this feature back on again.
You cant access BIOS because Windows skips it? Don’t worry, we’ve got the right solution for you.
If you have any other issues, we also have an excellent guide on how to access BIOS.
10. Upgrade your BIOS
Another way to fix this problem is to upgrade your BIOS. According to users, you might not be able to install a certain update if you have outdated BIOS. Several users reported that updating BIOS fixed the problem, so you might want to try that.
Keep in mind that BIOS update is a potentially dangerous procedure that can cause damage to your PC. To see how to properly update your BIOS, we advise you to check your motherboard manual for detailed instructions.
If updating your BIOS seems a little bit scary, don’t get intimidated, this handy guide will make things a lot easier.
The 0xC1900101 error can be serious and it can prevent you from installing certain updates, but you should be able to fix it by using one of our solutions.
If you have any other suggestions, or you encountered any difficulties, leave us a comment in the dedicated section below.
Editor’s Note: This article was originally published in December 2017 and was revamped and updated in January 2021 for freshness, accuracy, and comprehensiveness.
This post was written by Madalina Dinita and was first posted to WindowsReport