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Cyberpunk 2077 issues made developers reconsider refund policy

CD Projekt Red addresses launch bugs and refund policy

Within the gaming community, CD Projekt Red has always been held in high regard, especially thanks to the way they handled the Witcher series, a franchise they could have made a lot more money off of than they actually did.

Well, the company yet again tries to redeem itself by addressing the entire Cyberpunk 2077 launch fiasco.

At first, they covered the issue of how badly the game behaved on last-gen consoles:

First of all, we would like to start by apologizing to you for not showing the game on base last-gen consoles before it premiered and, in consequence, not allowing you to make a more informed decision about your purchase.

We should have paid more attention to making it play better on PlayStation 4 and Xbox One.

Secondly, they addressed the much larger topic of the game’s current state:

Second, we will fix bugs and crashes, and improve the overall experience. The first round of updates has just been released and the next one is coming within the next 7 days.

They carried on adding that major updates will also be coming in January and February, and emphasized that they will improve the way the game looks on last-gen consoles, although it won’t be on the same level as high-spec-PCs or next gen consoles.

Lastly, and probably most importantly for some, in light of the recend events, CD Projekt Red pointed out how player satisfaction is a crucial element for them, and that they encourage users to get a refund of their game if they want to:

We would appreciate it if you would give us a chance, but if you are not pleased with the game on your console and don’t want to wait for updates, you can opt to refund your copy.

This post was written by Teodor Nechita and was first posted to WindowsReport

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