To fix the error, you may have to enable the uninstall feature by modifying the update file manually. We have a few more troubleshooting steps to help you resolve this error below.
How do I fix the 0x800f0825 package cannot be uninstalled?
1. Perform a System Restore
- Press the Windows key and type system restore.
- Click on Create a Restore Point.
- Click the System Restore button.
- Choose Next.
- Choose the most recent restore point available.
- Click Next.
- Read the description and then click Finish.
Wait for Windows to restore your PC to the selected point. After the restart, open the Control Panel and check if the 0x800f0825 permanent package cannot be uninstalled error is resolved.
2. Make the update removable
- Download PowerRun from the official website. Unpack the zip archive to a local folder.
- Launch PowerRun. Click Run if prompted by UAC.
- Right-click on Notepad.exe and choose Run File in the PowerRun window.
- In the Notepad window, click File and choose Open. Set file Filter to all files.
- Next, navigate to the following path using the Open window:
- In the search field, enter the update code that you are trying to uninstall. For example, enter KB5000802.mum.
- Note that we need to find all the .mum files associated with the update. You may see more than one .mum file for the same update.
- Select the first .mum file and click Open.
- Press Ctrl + F to open the Find dialogue box. Enter permanency=”permanent” in the field and click Next.
- Once you locate permanency=”permanent”, change it to permanency=”removable”.
- Click Ctrl + S to save the changes. Click Yes if prompted by UAC again.
- Repeat the steps of changing permanency=”permanent” to permanency=”removable” for all the .mum files associated with the KB update you are trying to uninstall.
Once you have made the changes to KB Update files, you can uninstall the KB update causing the error 0x800f0825 permanent package cannot be uninstalled.
Uninstall the KB Update
- Press the Windows key + R to open Run.
- Type control and click OK to open the Control Panel.
- Click on Uninstall a Program under Programs.
- From the left pane, click on View installed updates.
- Choose the KB update that you want to uninstall and click Uninstall.
- Click Yes to confirm the action when prompted by UAC.
Uninstall update using Command Prompt
- Press the Windows key, type cmd, and click on Run as Administrator. This will open the Command Prompt as administrator.
- To uninstall the KB Update, enter the following command and hit enter. Make sure to replace the KB update number below with the update that you are trying to uninstall.
wusa /uninstall /kb:KB5000802/quiet /norestart
- Wait for the update to uninstall and until you see a success message. Close the Command Prompt window and reinstall the essential updates.
This is an advanced solution, but it will help you fix Windows KB5000802 – Unable to uninstall package error.
3. Run System File Checker
- Press the Windows key, and type cmd.
- Right-click on Command Prompt and choose Run as Administrator.
- In the Command Prompt window, type the following command and hit enter:
- The scanning process may take some time, so wait till it is 100% complete.
System File Checker tool is a built-in repair tool that scans for missing or corrupted system files and repairs them if required. However, if you are still unable to fix them, try resetting your PC.
4. Go back to the previous version of Windows 10
- Click on Start and choose Settings.
- Click on Update & Security.
- Open the Recovery tab from the left pane.
- Click the Get Started button under Go back to the previous version of the Windows 10 section.
- Follow the on-screen instructions to restore your PC back to the last update.
However, this option is only available before 10 days of installing the update. If the Get started button is greyed out, this option is not available for you.
This isn’t the best solution, but it’s a one way to fix Windows 10 package for rollup issue.
5. Refresh or reset your PC
- Press the Windows key + I.
- Go to Update & Security.
- Open the Recovery tab.
- Click the Get Started button under Reset this PC.
- Under Choose an Option, choose to Keep my files. This option will keep your personal files but delete all the installed third-party programs and reinstall Windows.
- Follow on-screen instructions and complete the reset process.
Refreshing or resetting your PC will help you uninstall uninstallable Windows updates. If the error persists, you may have to clean install Windows 10 to resolve the issue.
This post was written by Tashreef Shareef and was first posted to WindowsReport
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